Customer Name: P.Solutions
Order Date: 11/19/2009
Sales Rep: jhickle
Customer Service: A
Screen Print / Embroidery Quality: A
Packaging: B
Turn-Around Time: B
Overall Satisfaction: A
How did you hear about us: Referral Other:
Will you use our services again: Yes
Would you recommend to a friend: Yes
Additional comments / suggestions: Jennie Hickle was amazing. She was so
pleasant to deal with always very responsive and answered all our questions
and immediately executed any changes that we had.
Tagged as:
apparel,
customer service,
embroidery,
reviews and testimonials,
Screen Printing,
sweatshirts,
tshirts
Customer Name: H. April
Order Date: 12/15/2009
Sales Rep: rvetter
Customer Service: B
Screen Print / Embroidery Quality: B
Packaging: B
Turn-Around Time: B
Overall Satisfaction: C
How did you hear about us: Google Other:
Will you use our services again: No
Would you recommend to a friend: Yes
Additional comments / suggestions: I did find it disheartening that after we
received our order for my daughter’s varsity basketball team I called to see
if we could get two more for two girls that got moved up after the order was
placed and was told I would have to order at least six more and they would
be more than $15.00 each above the original order price. You already had the
screen print plate and to ask for two more after already ordering 18 others
shouldn’t have been so expensive. It was sad for the two JV girls that got
moved up that they won’t have a varsity hoodie like the others because of
cost and having to make an order of six. I will be sure the next print house
I use will have no minimum print orders for this very reason. Business must
be really good for Brokenarrow that you would stick to such a strict print
run number. That is the only complaint I have. Rachel Vetter was very
efficient and I appreciated her work and her response time.
Thanks for the input. Unfortunately, it’s not as easy as just putting the screens
down and printing. Screens are recycled after every use so when your job was finished, we used your screens for a new job. Yes, we do have your artwork and that would’ve saved a lot of time, printing 2 or 200 shirts takes the same set up. Sorry you were disappointed.
Tagged as:
customer service,
embroidery,
hoodies,
personalizations,
reviews and testimonials,
Screen Printing,
tshirts
CUSTOM T-SHIRT SCREEN PRINTING PROCESS
Designing The Art
It all starts with you and what you would like on your custom t-shirt. Whatever that image may be is taken to our in house art department team who creates a computer generated version, using the t-shirt color(s) and ink color(s) you choose. Once the design is completed it is posted to our Art Approval Directory.
Producing the Art
Once we receive your approval to go ahead with the production it goes to our production artist, who performs color separation. Before the design is sent to the screen department they must print each color on a film positive. Each color of the design will have its own screen.
Preparing the Screen(s)
The film positives from the production artist go to the screen department, who prepares the screen by coating it with photosensitive emulsion. The color separated positive is attached to the emulsion coated screens, and taken to be burned for t-shirt printing. The screen is placed into a unit that exposes it to ultraviolet light. The ultraviolet light burns the design into the screen, removing the emulsion to let ink come through the screen.
Screen Printing Your Custom T-Shirts
Screen printing finishes by moving the ink through the screen onto the shirt. First, the press is loaded with the t-shirt printing screens. Ink colors are then poured onto the proper screens. The screen printer then loads the t shirt making sure that it is even and sitting straight on the screen printing plat. Once it is loaded properly the printer lowers the screen and pulls the ink across it with a rubber screen printing squeegee.
The t-shirt is then removed and placed on a belt that runs under a special dryer. This dryer will cure the ink at 320°F. At the end of the dryer, Quality Control inspects each garment to ensure the garment meets our high quality standards.
Tagged as:
artwork,
designs,
embroidery,
production art,
quality control,
Screen Printing,
screen printing techniques,
tshirts
: A
